• 01 Jul, 2024
  • Travel tips

How do I cancel an airline ticket and get a refund?

Airline services are the quickest way to reach any place, so flight booking demands have increased in recent decades. On the contrary, flight cancellations are also rapidly increasing, which is a concern for Airlines because it includes losses. Normally,  travelers cancel their tickets when emergencies arise or changes in the planned date. But, when tickets are refused as per the airline's rules, they may find some refunds based on their eligibility. Otherwise, cancellations beyond the correct policy do not guarantee any travelers about refundable amounts.

Online steps to cancel the Airlines tickets and apply for the refunds:

Suppose you need online ticket cancellation and possible refunds; you should know about its correct procedures. The relevant online steps involve attempting to cancel your flight tickets and applying for full refunds.

  • Visit the airline's official page or its available Mobile App.
  • Go through the My Booking or My Trips tab from the top menu.
  • Enter the booking reference code or ticket number and your last name to access the ticket summary.
  • Now, click on the cancellation button to cancel the airline tickets.
  • After completing the ticket refusal process, complete the online refund form if you are eligible.
  • To claim online refunds, you should fill out the cancellation number and other necessary details on the airline's official page.

Once you apply for the online refunds after ticket cancellation, your eligible refundable amounts will be processed within 7 to 10 business days.

Offline steps to cancel Airlines tickets and refunds:

Phone is one of the most used offline methods for ticket cancellations and refunds. To cancel your tickets soon, call the airline customer service number, XXX-XXX-XXXX, and share your booking code and surname with one of its executives. Airlines agents will help you with flight cancellations with or without fees. Further, you can also request refunds from the available spokespersons on the same call. Airlines executives will check your refund eligibility and help you accordingly.

Does Airlines have any rules for ticket cancellation and refunds?

Yes, every Airline has specific terms and conditions for passengers' ticket cancellation and refunds. For more details about the cancellation and refund rules, they should proceed with the procedures below.

  • Airlines often allow free cancellations if passengers book within 24 hours and their actual trips are over seven days in advance.
  • Denying the Airline tickets against the 24-hour policy may result in some cancellation fees, and they will find partial refunds.
  • Only eligible passengers will ever find the refunds from the Airlines in full or partial refundable amounts.
  • Airline ticket cancellations can only be made 2 to 24 hours before the scheduled departure, both offline and online.
  • Passengers will only receive the rebooking facility to the same destinations instead of any refundable amounts if their flight services are denied due to uncontrollable causes, including rainfall and snow storms.
  • But for controllable causes like air strikes or airline service glitches, we will allow them to receive the full refundable cost after ticket cancellation.
  • During severe medical conditions, when travelers cannot continue the flight journey, they are allowed for free cancellation 2 to 3 hours before plane take-off.
  • Airlines also offer full refunds if passengers have any deaths in their close family members.
  • Nevertheless, to get full refunds in adverse situations, they should email the documents as proof to the Airline's official page.     

Can I always find full refunds after ticket cancellation?

Full refunds from the Airline are based on some situations and it should be as per the relevant policies. In most cases, like the 24-hour cancellation policy or critical situations, Airlines offer free ticket cancellation to passengers. Otherwise, they will be charged cancellation fees in the rest of the cases, which vary on route types, class, and fare differences.