• 07 Nov, 2024
  • Travel tips

Indigo Airlines is a budget-friendly airline based in New Delhi, India. For the travel plans you are making to visit any place in India or other countries, you can book your flights with the said airline. With the easy interface and cost-effective prices, it has become one of the airlines with which there has been a huge number of bookings. It is a leading airline in the country and serves various international and almost all domestic destinations. With the booking, if you wish to avail yourself of service, and while doing so, if you are stuck, you can contact the Indigo customer support team and thus avail their guidance. The details of how to approach them are given in the article below. 

How do I call Indigo Airlines for help? 

For any issue, the best way of solution is to directly communicate with the airline and thus get help from them. The steps to connect with them via calls are as follows: 

  • At first, dial the Indigo customer support number. 
  • Then, you shall receive a set of IVR instructions; listen carefully to the same and choose one. 
  • Soon, you shall be able to connect with an executive and thus find help. 
  • Raise the issues and thus get availed with the solution with the queries. 

When can I call Indigo for help? 

Being a round-the-clock airline, the customer support of Indigo is available to help you when you need it. You can choose to raise the issues when you have them and thus be able to find the aid for the same. However, the airline is best available during non-peak hours, which are early morning or late at night. The call lines are free during this time, and thus, you can find guidance at ease. 

Can I connect with Indigo via chats? 

Yes, live chat is available so that you can connect with Indigo customer support team. You can look forward to following through the steps given below and thus being able to chat with the airline team. The set of steps is as follows: 

  • Flick through www.indigo.com, the homepage of Indigo Airlines. 
  • Then, scroll to the support section available at the end of the page, and then from the list, choose the Help and Contacts option. 
  • This will advance you to the next page, where you will find a chat icon on the right side of the page. 
  • Then, on the chat box, raise some issues and thus get the aid you are looking for. 
  • After a few seconds, the airline's support team will get back to you in the chat box so that you can get their aid. 

Can I send an email to Indigo for help? 

Yes, regarding your issues, you can easily send an email to Indigo's customer support team. The official email address available at which you can raise the issues is indigo@airlinerepservices.com. The airline shall get back to you within 24 to 48 hours of the time from when you have submitted the query. All you need for email support is to get on the chat box, explain the issues, and then send it to the official email address of the airline. 

What issues can be raised with the Indigo customer support team? 

There are various issues that can be raised with the customer service team of Indigo Airlines. A few of them are as follows: 

  • There can be issues with online services, such as booking, cancellation, refund, baggage, and others. 
  • Issues with airport services can also be availed, such as baggage pick up and drop off, lounge facilities, parking, money exchange, etc. 
  • Concerns with on-board services can also be solved with facilities like food, IFE, seat selection, and many other facilities.